Replied AI Documents

 This conversation element lets you change the value of the variable .  You can only set the value of these variables: User variables that are defined within a conversation by using " Save user input ." System variable "_UserRegister1". Why modify the value of a variable? There can be various reasons for modifying the value of a variable. let's say you have declared a variable named "location" by creating the conversation element " Save user input ". However, you do not want to ask the end-user for location every time. You can achieve this by setting the value of the variable "_UserRegister1" to "LocationProvided". Now you can put validation criteria to check if the value of _"UserRegister1" is equal to "LocationProvided". If true, then don't ask for location.  How to configure this element? Log into repliedAI console  click here . Navigate to the "My bots" section.  If you have not creat

"Variable" is temporary storage for your data. They can be used for storing data fetched from the end-user. Moreover, you can also use variables to validate if the end-user is a first time user and much more. Why user Variables? Suppose you have a script in which you ask the end-user, their age. You may use their age to show products that are relevant to that age group. However, you cannot implement this flow unless you store the incoming data from the user (age), somewhere, so you can use it later. Variables come in handy at this time, you can create a variable and store the user age in that variable, later you can validate the value of that variable ( by using this element ).  Variable Types RepliedAI uses two types of variables System variables. User Variables. System Variables System variables are pre-defined variables. You can use the following "System Variables" _UserName  :  This variable stores the end-user name if they have configured any. If the end-user h

 This conversation element sends an email at your address (the one that is linked to your account). The email message can be configured by going to this conversation element's settings page.  When to use this conversation element? You can use this conversation element to email you some information, that information can be: New order information. e.g. an end-user want to place an order and you have configured the chatbot so that the bot gather some important information from the user e.g. User contact, product details, special instruction etc and then emails that information to you.  Queries not found in the chatbot. You can configure your chatbot so that it answers the end-user's basic queries, however, if any query cannot be answered, the chatbot emails you that information. How to configure this element  Log into repliedAI console  click here . Navigate to the "My bots" section.  If you have not created any bot yet, follow this tutorial to create your first bot  cli

 This conversation element sends clickable buttons back to the user aka clickers. Clickers or quick replies or suggestions are useful as they suggest the next possible directions to the user. Once the user clicks on any one of the clickers, the conversation will start flowing in the direction of the clicker. Why clickers? Clickers are useful when you want the conversation to span over a limited amount of topics. Without clickers, the end-user can reply with any text. Configuring your script to read any type of reply is a complex task. However, sending clickers back to the user makes it easier for them to decide what to reply with. What happens when the clicker is clicked? When you send a reply back to the user with clickers and the user clicks on any of them, the conversation starts flowing in that direction. Let's suppose you have configured a clicker with two options: apples and oranges When any of the options is clicked, the dialogue starts flowing in the direction of the clicke

RepliedAI offers two tiers for any user. Free tier. Professional tier. New users are assigned a Free tier upon initial sign-up. A Free tier is useful in making yourself familiar with the repliedAI platform. Difference between Free and Profession tier is given below. All prices are in AUD (Australian Dollar). Resources Bot Main article ( Bot ) Bot is a script file that stores the information of your chatbot dialogue flow At RepliedAI can make bots according to your tier. Free tier : 1  Bot can be created Professional tier :  20  Bots can be created Conversation Elements Main article  ( Bot maker studio ) Conversation element is the main building block of a chatbot dialogue. You can combine multiple conversation elements to build a conversation.  Free tier :  20  Conversation elements/chatbot. Professional tier : 100  Conversation elements/chatbot. Images RepliedAI gives you the ability to display images in addition to text during a conversation. You can upload your image files in our da

  How to publish the bot? Once you are done with designing your bot, you can publish it so that you can present it to your end-users. You can either publish your bot directly to your channel (Facebook page) or you can first test the functionality by publishing your bot to a Sandbox channel. Either way, follow these steps and you will be able to publish your bot in a few clicks. Save your bot Before you publish, you have to save your bot so that all you changes are made permanent. Saving your bot will overwrite data on your already saved bot.Clicking the button "Save bot" will take you to the next step "Select your channel"   Select your channel You can publish your bot only at one channel at a time. Channels are your way to reach out to the customer e.g. Facebook page, Sandbox channel etc. If you have registered you channel with us ( you can register a channel in the "My Channels" section) you can select that channel through the dropdown list in this step.

You are required to agree to terms before using any of the service offered by RepliedAI.  Definitions: RepliedAI In this document, RepliedAI , we and us refer to Replied AI ABN 30613375214. We can be contacted through our email address  RepliedAI Client RepliedAI client or you refers to RepliedAI clients that have created their profile on RepliedAI platform (https://www.replied.ai) and must accept RepliedAI terms of services mentioned on this page before using any of the services. End-User End user , end-user , subscriber , user , chatbot user refers to the person using the chatbot.  RepliedAI does not require end-user to accept any terms of services. It is the sole responsibility of RepliedAI Client to get the necessary approval from the end-user before any use of service. Terms of Services RepliedAI terms of services are mentioned below Registration By clicking on "Sign in" on the login page (https://console.replied.ai), you agree with our terms of services. We identify

This conversation element lets you store end-user input into a variable (click here to learn more about variables). Why to "Save user input"? You may need to store user input for a number of reasons, like: fetch personal information like contact number and location and save that information so that the end-user is not asked to provide it again. improve user experience. e.g. you may store user information like age, hobbies etc. You can later use this information to show products that are relevant to that user. follow-ups. A user is asking for an update about their order. You can ask them for order information (like order ID etc) and save that information so that staff can follow up on that order and contact the end-user with an update.  Configuration Click on the cog button to configure the data input element, and follow the self-descriptive prompts to complete the configuration. You will be prompted to configure the following items: Field name Field descri

Product Catalogue This conversation element lets you showcase your products as a carousel as shown below Configuration Click on the cog button ☸  to configure the product catalogue and follow the self-descriptive prompts to complete the configuration. For each product, you will be prompted to configure the following items: Field name Field description Product image This image will be displayed with your product details Product Name Use this field to discribe a name of your product e.g. This field will be displayed in bold characters and will catch user attention. Name can only have letter or number and should be between 4 and 20 charcters long Correct : My product, Product_1, New product, New.Product Incorrect: Product(1), Product\1 etc. Product Description

This conversation element sends out  a message back to the user  When to use this conversation element "Send message" is the most used conversation element in any dialogue. Whenever a piece of information needs to be sent back to the user in the form of text, this conversation element can be used. Moreover, some of the popular use cases are: Sending out a greeting message. e.g. "howdy!" Give out some information. e.g. "Sorry, we are unable to find your order." Closing the dialogue. e.g. "See you soon." How to configure it Click on the cog button on this conversation element which will open a new window with the following fields Message Text You can type the message text that you want to display.  Please note, html code is not allowed   Add Variable (Main article variables ) You can also use a variable in your message, e.g. If you want to display the username back to the user, you can type the message "Hi  [_UserName]", suppose if the en