Conversation Element: "Save user input"

This conversation element lets you store end-user input into a variable (click here to learn more about variables).

Why to "Save user input"?

You may need to store user input for a number of reasons, like:

• fetch personal information like contact number and location and save that information so that the end-user is not asked to provide it again.
• improve user experience. e.g. you may store user information like age, hobbies etc. You can later use this information to show products that are relevant to that user.
• follow-ups. A user is asking for an update about their order. You can ask them for order information (like order ID etc) and save that information so that staff can follow up on that order and contact the end-user with an update. 

Configuration

Click on the cog button to configure the data input element, and follow the self-descriptive prompts to complete the configuration. You will be prompted to configure the following items:

Field name	Field description
User prompt	A prompt, asking the end-user to provide the input  e.g. "What is your age?" "What is your address"
Data field name	A unique name that will be used to reference this data later You can only use a single word in this field. You can use values like age, homelocation, name etc. You cannot use values like Product(1), my_name, my name, user.age etc.
Data retained for	For how many days do you want to retain this data. e.g. If you have retained data for 1 day. You will be able to use it for a day even if the user closes the conversation. If you want to purge the data, type 0 days