This conversation element sends out a message back to the user
"Send message" is the most used conversation element in any dialogue. Whenever a piece of information needs to be sent back to the user in the form of text, this conversation element can be used. Moreover, some of the popular use cases are:
- Sending out a greeting message. e.g. "howdy!"
- Give out some information. e.g. "Sorry, we are unable to find your order."
- Closing the dialogue. e.g. "See you soon."
How to configure it
Click on the cog button on this conversation element which will open a new window with the following fields
- Message Text
You can type the message text that you want to display.
Please note, html code is not allowed - Add Variable (Main article variables)
You can also use a variable in your message, e.g. If you want to display the username back to the user, you can type the message "Hi [_UserName]", suppose if the end username is John then, this message will be displayed "Hi John".
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